Privacy Policy

Effective date: 17.01.2026

This Privacy Policy describes how the website accommodationjbay.co.za, operated under the brand Lucky Fish (“we”, “us”, “our”), collects, uses, stores, and protects users’ personal data. By continuing to browse or use this website, you confirm your acceptance of the practices outlined in this Privacy Policy, in accordance with applicable laws and regulations in South Africa.

1. Types of Data Collected

We may collect various categories of personal and technical information when users interact with our services.

Personal identification details such as name and date of birth
Contact information including email address
Account, transaction, and usage data
Technical information such as IP address, browser type, and device identifiers

2. Purposes of Processing

Personal data is processed for lawful purposes related to the provision and improvement of our online casino services.

To register and manage user accounts
To verify identity and comply with regulatory requirements
To process transactions and payments
To provide customer assistance and improve website performance

3. Disclosure and Sharing with Third Parties

We may share personal information with third parties only where it is necessary and legally permitted.

Payment service providers and financial institutions
Compliance, verification, and fraud prevention partners
Regulatory or law enforcement authorities when required by law

4. Cookies and Similar Technologies

Cookies and similar technologies are used to ensure the proper functioning of the website and to enhance user experience.

Essential cookies required for website operation
Analytical cookies used to assess site usage and performance
Functional cookies to remember user preferences

5. Security Measures

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse.

6. Retention Period

Personal information is retained only for as long as necessary to fulfil the purposes set out in this Privacy Policy and to comply with legal obligations.

7. User Rights Regarding Personal Data

Users located in South Africa have specific rights concerning their personal information.

The right to access personal data held about them
The right to request correction or deletion of inaccurate data
The right to object to certain processing activities
The right to submit a complaint to the relevant supervisory authority

8. Links to Other Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

9. Updates to the Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. Any updates will be published on this page.

10. Contact

If you wish to obtain further information or have any questions related to this Privacy Policy, please feel free to contact us using the details below:

Email: [email protected]

Site web: accommodationjbay.co.za