Responsible Gaming
Effective date: 17.01.2026
This Responsible Gaming page on the website accommodationjbay.co.za outlines the principles and measures implemented by Lucky Fish to promote safe, balanced, and transparent play. Our aim is to ensure that gambling remains a form of entertainment and leisure, without causing harm to personal, family, or financial wellbeing.
1. Commitment to Responsible Gaming
Lucky Fish is committed to maintaining a responsible gaming environment that aligns with applicable standards and regulations in South Africa. Player wellbeing, transparency, and ethical conduct are core principles of our operations.
2. Gambling as Entertainment
Gambling should be viewed purely as a recreational activity and not as a source of income. Players are encouraged to approach gaming with awareness and balance.
- Play for enjoyment rather than financial gain
- Set a clear budget before playing
- Only gamble with money you can afford to lose
- Take regular breaks to maintain perspective
- Balance gambling with other leisure activities
3. Control and Self-Protection Tools
We provide tools to help players manage and control their gambling activity responsibly.
- Deposit, loss, and wagering limits
- Session reminders and cooling-off periods
- Temporary or permanent self-exclusion options
4. Signs of Problematic Gambling
Problematic gambling can develop over time and may negatively impact daily life. Recognising early warning signs is essential.
- Spending more time or money than intended
- Chasing losses or gambling to recover money
- Neglecting work, studies, or personal relationships
- Experiencing stress, anxiety, or guilt related to gambling
5. Protection of Minors
Access to our services is strictly restricted to individuals aged 18 and over. We apply age verification procedures and encourage parents and guardians to use parental control tools to prevent minors from accessing gambling content.
6. Support and Seeking Help
If gambling stops being enjoyable or begins to cause concern, we strongly encourage players to seek professional help. Independent support organisations and counselling services are available to provide confidential assistance.
7. Assistance and Contact
Our customer support team is available to assist players with responsible gaming tools, limit settings, and self-exclusion options, helping users maintain control over their gaming activity.
Email: [email protected]
Site web: accommodationjbay.co.za
We encourage all players to enjoy gaming responsibly and keep entertainment under control with Lucky Fish.